Terms of use

Last updated: 30 September 2026

About these terms

These terms of use set out the rules for using our website at elev8ai.co.uk (the website). The website is operated by Elev8AI Limited (“Elev8”, “we”, “us” or “our”). Elev8AI Limited is a company registered in England and Wales under company number 15910189, with its registered office at 591 London Road, Cheam, Sutton SM3 9AG. Our VAT number is 479 8163 33. Our trading address is 68 Shrivenham Hundred, Watchfield, Swindon SN6 8TY.

You can contact us by email at contact@elev8ai.co.uk, by phone on 01793 268879, or by post at our trading address.

By using the website you confirm that you accept these terms and agree to comply with them. If you do not agree to them, you must not use the website. We recommend that you keep a copy of these terms for future reference.

These terms apply to the website only. Any services, software or platforms we provide, including L1nks, Agent8 and Puls3, are provided under a separate written agreement. Where that agreement and these terms differ, the agreement applies.

Other terms that apply

Our privacy policy explains how we use the personal data we collect through the website and in dealing with you, and which cookies and browser storage the website uses. It applies alongside these terms, but it does not form part of them or of any contract between us.

Changes to these terms and to the website

We may amend these terms from time to time. Please check them each time you use the website, so that you understand the terms that apply at that time. The date at the top of this page shows when they were last changed.

We may update, change, suspend or withdraw all or any part of the website at any time for business or operational reasons. We do not guarantee that the website, or any content on it, will always be available or uninterrupted, and we will not be liable to you if it is unavailable at any time or for any period.

Who the website is for

The website is intended for businesses and other organisations that are interested in our services. If you use the website on behalf of an organisation, you confirm that you have authority to accept these terms on its behalf, and “you” includes that organisation.

We do not represent that the content on the website is appropriate for use in, or available from, every location. If you use the website from outside the United Kingdom, you are responsible for complying with the laws that apply to you.

Using the website

You may use the website only for lawful purposes. You must not:

  • use the website in any way that breaches any applicable local, national or international law or regulation, or that is fraudulent or has a fraudulent purpose or effect;
  • knowingly introduce viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful;
  • attempt to gain unauthorised access to the website, the server on which it is stored, or any server, computer or database connected to it;
  • attack the website through a denial of service attack or a distributed denial of service attack;
  • use any robot, spider, scraper or other automated means to access, copy or extract content from the website, including for the purpose of training or developing artificial intelligence systems, other than search engine indexing that follows the instructions in our robots.txt file;
  • copy, reproduce, republish, distribute or sell any part of the website, except as these terms allow; or
  • send unsolicited advertising or promotional material through the website’s forms, or submit information that is false or that impersonates another person or organisation.

A breach of these rules may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and cooperate with them, including by disclosing your identity to them. If you breach these rules, your right to use the website ends immediately.

Intellectual property

We are the owner or the licensee of all intellectual property rights in the website and in the material published on it, including its text, graphics, illustrations, animations, video, software and design. Those works are protected by copyright and other intellectual property laws around the world. All such rights are reserved.

You may view the website, and print or download extracts from it, for your own internal business purposes, such as deciding whether to work with us. You must not modify the paper or digital copies of any material you print or download, and you must not use any illustration, animation, video or graphic separately from the text that accompanies it. Our status, and that of any identified contributor, as the author of content on the website must always be acknowledged.

You must not use any part of the content on the website for commercial purposes without first obtaining a licence to do so from us.

The names and logos of Elev8, L1nks, Agent8 and Puls3 are our trade marks, whether or not they are registered. You must not use them without our prior written permission. Other names and logos shown on the website, including those of our clients, belong to their owners and are shown with their permission. Their appearance on the website does not give you any right to use them.

Information on the website

The content on the website is provided for general information only. It is not advice on which you should rely, and it is not an offer to supply any service. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on the website.

Case studies, client comments and figures on the website describe particular projects and circumstances. They are not a promise that you will achieve the same results. The scope, price and terms of any work we do for you are set out only in a written proposal or agreement.

Illustrations, animations, dashboards and figures showing our platforms are examples. The names, numbers and data in them are illustrative and are not real client data. Descriptions of our services and platforms are general summaries: features, capabilities and availability may change, and what we supply to you is only what a written agreement sets out.

Where the website describes what artificial intelligence can do, it describes capabilities in general terms. AI systems can make mistakes, and what they produce depends on the data and instructions they are given.

Although we make reasonable efforts to keep the website up to date, we make no representation, warranty or guarantee, whether express or implied, that its content is accurate, complete or up to date.

Information you send us

When you contact us through the website, you must make sure that the information you give is accurate and that you are entitled to share it with us. Please do not send confidential information, trade secrets or special category personal data, such as information about health, through the website’s forms. Unless we agree otherwise in writing, sending us information through the website does not create a contract between us or any duty of confidentiality.

We use any personal data you send us as described in our privacy policy.

Links to other websites

Where the website links to websites or resources provided by others, such as LinkedIn, Google Maps or our sister company DS Total Solutions, those links are provided for your information only. They do not mean that we approve of those websites or of the information you may obtain from them. We have no control over their content and accept no responsibility for them, or for any loss or damage that may arise from your use of them.

Linking to the website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not link to the website in a way that suggests any form of association, approval or endorsement on our part where none exists, and you must not frame the website on any other website. We may withdraw permission to link without notice.

Viruses and security

We do not guarantee that the website will be secure or free from bugs or viruses. You are responsible for configuring your own information technology, computer programs and platform to access the website, and you should use your own virus protection software.

Our liability to you

Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the law of England and Wales.

If you use the website in the course of a business or on behalf of an organisation:

  • we exclude all implied conditions, warranties, representations and other terms that may apply to the website or to any content on it; and
  • we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, the website, or the use of or reliance on any content on it.

In particular, we will not be liable for any loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, loss or corruption of data, or any indirect or consequential loss or damage.

If, despite these exclusions, we are found liable to a business or organisation for any loss or damage arising under or in connection with the website, our total liability, whatever the cause, is limited to £100. Any claim by a business or organisation relating to the website must be brought within one year of the date on which the claim arose.

If you use the website as a consumer, we provide it for your domestic and private use only, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill, but we are not responsible for loss or damage that is not foreseeable. Nothing in these terms affects your statutory rights as a consumer.

If you use the website in the course of a business or on behalf of an organisation, you will indemnify us against any losses, damages, costs (including reasonable legal fees) and expenses we incur as a result of your breach of these terms.

To the extent permitted by law, we will not be liable for any loss or damage caused by a virus, a distributed denial of service attack or any other technologically harmful material that may affect your equipment, programs, data or other material because of your use of the website, your downloading of any content from it, or your use of any website linked to it.

Suspending access

We may suspend or withdraw your access to the website at any time, without notice, if we reasonably believe that you have breached these terms.

General

  • Third party rights. These terms are between you and us. No other person has any right to enforce any of them, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
  • Severance. If a court or other competent authority decides that any provision of these terms is unlawful or unenforceable, the other provisions remain in full force and effect.
  • No waiver. If we do not insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or delay in doing so, that does not mean that we have waived our rights.
  • Transfer. We may transfer our rights and obligations under these terms to another organisation. You may not transfer yours without our written consent.
  • Events outside our control. We are not responsible for any failure or delay in providing the website that is caused by an event outside our reasonable control.
  • Whole agreement. These terms are the whole agreement between you and us about your use of the website. You have not relied on any statement about the website that is not set out in them. This does not limit liability for fraud or fraudulent misrepresentation, or the terms of any separate written agreement between us.

Governing law and jurisdiction

These terms, their subject matter and their formation, and any dispute or claim (including any non-contractual dispute or claim) arising out of or in connection with them, are governed by the law of England and Wales.

If you are a business, the courts of England and Wales have exclusive jurisdiction over any such dispute or claim. If you are a consumer, you may bring proceedings in the courts of England and Wales, and if you live in Scotland or Northern Ireland you may also bring proceedings in the courts of the country where you live.

Contact us

If you have any question about these terms, contact us by email at contact@elev8ai.co.uk, by phone on 01793 268879, or by post at Elev8AI Limited, 68 Shrivenham Hundred, Watchfield, Swindon SN6 8TY.