Private AI that answers from your documents and business data
Agent8 is private AI for your business data. Your team asks a question and gets the answer from your own documents, spreadsheets and databases, with the source shown. It also generates documents and reports, automates workflows, and transcribes and responds to calls and emails.
What is Agent8
What is Agent8?
Agent8 is Elev8’s private AI for your business data. It connects what your business already holds, from databases and spreadsheets to PDF and Word documents, to AI through Retrieval-Augmented Generation (RAG). You ask in plain English and the answer comes from your own records, with the source shown.
It is for the business that wants AI on its own knowledge and cannot hand that knowledge to a public AI service. Each deployment is private to one client and set up for that client’s data, reports and documents. It runs on your infrastructure or public cloud.
Capabilities
What Agent8 does with your business data
Answers from your data
Answers from your databases, spreadsheets and documents, with the source shown
Agent8 reads what your business already holds: databases, spreadsheets, PDF and Word documents. Your team asks in plain English, and the answer comes from those files, with the source shown so anyone can check it. Nothing has to be rewritten into a new format first.
Documents and reports
Documents and reports generated from your own data
Ask for a report and Agent8 builds it from your records. It generates documents the same way, from your own knowledge. Both are customised to your business and stay private to it.
Workflow automation
Workflow automation that completes the task behind the answer
Finding the answer and acting on it can be one step. The actions are set up with you in advance, so when Agent8 finds three invoices from yesterday with no purchase order number, it raises them with accounts and drafts the query.
Calls and emails
Calls and emails transcribed, summarised and answered
Calls are transcribed and summarised, and Agent8 can respond to calls and emails from your own knowledge, so your team spends its time on the cases that need a person.
Why Agent8
Why teams choose Agent8 over a public AI assistant
A public assistant is made for everyone. Agent8 is set up for one business, yours.
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It knows your business
Answers come from your own documents, spreadsheets and databases, with the source shown, so your team can check where each one came from.
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It is private to you
Each deployment serves one client, on your infrastructure or public cloud. Your data is not pooled and is not used to train AI for anyone else.
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It does the work after the answer
Agent8 generates the report or the document, and can complete the task behind the answer through workflows set up with you.
How it is set up
AI is only as good as its data. Agent8 starts with yours.
We set Agent8 up on your own documents and records, for the answers, reports and documents your team needs. After going live, your team tells us how it is working for them, and we agree any changes or improvements with you.
Privacy
Privacy and your business data
Agent8 is private to each client. You decide where your data sits and who can reach it, and that is agreed before anything is deployed.
- Each deployment serves one client. Your data is not pooled and is not used to train AI for anyone else.
- It can be deployed fully offline, on your infrastructure, or in a private, hybrid or public cloud.
- We never share or process your data outside the boundaries you authorise.
Also from Elev8
Elev8’s other platforms
AI data fabric across your systems, and app experience monitoring from your customers’ perspective.
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Learn more , Data fabric and data orchestration
Data fabric and data orchestration
Connects each of your systems once, catalogues what each one holds and validates data as it moves, so what arrives already agrees.
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Learn more , App and network experience
App and network experience
Bots test your network from the customer's end, on a schedule or on demand, so you can identify service issues before a customer complains.
Insights from our team
Notes on putting AI to work on your own documents and data.
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Data governance that survives an audit
What data is held, what for, and who governs it, written down in a form a regulator will accept.
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AI strategy for regulated industries
Where AI is worth using in a regulated business, where it is not, and how to tell the difference before you spend.
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Retention policies for training data
How long to keep the data a model was trained on, who decides, and how to delete it without losing the audit trail.
Common questions
Questions about Agent8, answered plainly
Everything you need to know about working with Elev8.
How does this change what the team does day to day?
Routine questions get answered from your own documents and data, so people stop searching folders for them. Reports and documents arrive as drafts for your team to check. Workflows set up with us in advance run without retyping. Your people spend their time on the cases that need judgement.
Is our data used to train AI for your other clients?
No. Each deployment is private to one client. Your documents, your data and the questions your team asks stay in your own deployment, on your infrastructure or public cloud. Nothing is pooled with another client’s data, and nothing of yours is used to train AI for anyone else.
How is this different from giving the team ChatGPT Enterprise or Copilot?
Those are general assistants made for every business. Agent8 is set up for yours. It answers from your own documents and data with the source shown, generates the reports and documents your team needs, and is private to you, on your infrastructure or public cloud.
Can Agent8 get an answer wrong?
Yes. AI can be wrong, and language AI is known for confident wrong answers. Agent8 is only as good as the data it is given, which is why every answer shows its source, so your team can check it. After going live, we agree any changes with you from your team’s feedback.
Can Agent8 run inside our own infrastructure?
Yes. Agent8 is platform agnostic: on premises servers, private or public cloud, a hybrid environment, or a fully offline, air gapped installation, with the knowledge base and the AI served inside that boundary. We never process your data outside it. Where you have no suitable infrastructure, our sister company DS Total Solutions supplies it.
What happens when our processes or documents change?
Agent8 answers from your documents, so a policy change is a document change: update the document and the answers follow. Changes to a workflow, a report or a type of document are agreed with you first. Depending on the change, that work can carry an extra cost.
Does Elev8 also develop custom AI solutions?
Yes. Agent8 is where we start when private AI on your own documents and data is the answer. Custom AI development is the service for problems that need AI built for them: understanding language, recognising a pattern or predicting an outcome. Both come from Elev8, so the supplier does not change.
How does Elev8 ensure data security and privacy in AI solutions?
All our solutions can be deployed fully offline, or within private or hybrid cloud environments. We never share or process customer data outside authorised boundaries. You decide where your data sits and who can reach it, and that is agreed before anything is deployed.
Ready to talk to your own business data?
Tell us what you want to ask your data, and we will be in touch to arrange a demo.